Q: How do I put my order on layaway?
- Select your doll with all of your desired options and add it to cart.
- Go to Check Out.
- If you are using PayPal, select “Cancel and Return to Merchant” when you’ve been redirected to the payment page on PayPal. This will return you back on our page. Find your Order Number under “My Account” –> “Orders”. Send us a message with your Order Number and the layaway length you need.
Q: What are the conditions for requesting extended layaway beyond the standard 3 months for this event?
There will be a $50 surcharge for extending layaway length beyond 3 months, up to 6 months, or 5% of your order total if that amount exceeds $50. For layaway extension requests beyond 6 months, we will have to evaluate them on a case-by-case basis. Fifth Motif does not have the capacity to store dolls for extended periods of time, so BJDivas would have to take care of storage, which means that we’d need the dolls shipped to us, and then ship them out when payment is complete. What this also means is that the shipping cost will increase for the customer.
Q: Is it possible to buy a head by itself?
A: Yes! Please check the listing for the head for additional info: Fifth Motif Venitu or Goohwa Head
Q: Is it possible to buy the body by itself, or the hands?
A: Not at this point. There would need to be at least 20 orders for each part before they can be sold separately. If there is enough interest in body-only orders, we will work with Fifth Motif to set that up as a separate listing.
For customers who wish to purchase just a set of hands, we recommend finding a split partner among those ordering a full set. Full set orders can choose to add extra pairs of hands and feet, so unless someone wants two pairs of the same hands and feet, it’s the best way to get those parts at this point. UPDATE: The listing for buying hands only will be posted one week after the Venitu/Goohwa re-release. Fifth Motif plans to release NEW hands at this time, which will allow customers to buy the new hands and/or the old hands separately. However, as is the case with the head-only purchases, hands will have to be shipped to BJDivas for redistribution.
Q: Is the 75 limited sets Venitu and Goohwa, or 75 each? Is that number USA or worldwide?
A: The 75 limit applies to the TOTAL number of sets, so 75 Venitu+Goohwa in any combination. The worldwide limit is actually 150, Mr. Cho has divided it in half and allocated the other half to the Chinese customer base. If our side sells out super fast, we will check with Mr. Cho to allocate more from the Chinese side, assuming that they haven’t sold out as well by then.
Q: Is the head quantity-limited like the full sets are?
A: At this point, the heads are time-limited. They will be available for sale for so long as the full sets are still available. If this changes, we will post an update. Mr. Cho did not anticipate much interest in head-only orders.