Soul Doll Alaya

>Neutral tan skin order : ~ 31st of Oct, 2023  (Korean time)

* The production period is based on business days.
* The order made during event period can be delayed 1 month more
than regular production period.

You can use our layaway service for maximum 6 months (including ordered month)

<Layaway term>
– Deposit is 20% of the total amount and you have to pay the deposit
within 3 days from the order date.
Unless, the order is canceled.
– Please pay eachbalance per every month.
– Please state your order number or ID certainly in memo box
when you send each payment.

* Layaway order work will start from the final payment date.
The deposit can’t be refunded by our layaway policy
even if you ask to cancel the layaway order by any personal reason.

1.Doll
(Basic : no-makeup / assembled body * non-assembled package order is excepted.)

2.Eyes (12mm)
Non pupil eyes of promo pic14mm / Pupil eyes of promo pic : 12mm
       Please enter the eyes type you want when you make this doll order.
* Same eyes offered and it is fixed inside the head.
* Please state your request ‘customer message’ box
if you want to change an eyes to another eyes.

3.Certificate (The owner name is written by receiptor’s name of order page)
* Please state your request ‘custmer message’ box
if you want to change it to another name or blank box.

4.Extra tensions & some clay for eyes

5.Cushions

6.Keeping default box

[Extra options]
   
   Special skin / Makeup / Wig / Dress / Shoes / Heel feet / Painting option etc.
these options are all extra.

* Alaya dress set : One-piece dress + Cardigan + Scalf + Necklace + + Hat +  Rabbit doll
= 6 pcs

Due to the nature of the production,
it is impossible to request a cancellation or refund of the order once the production starts.
Please keep this in mind and place a careful order.

   [About special skin]
The production process of the special skin is more difficult than
that of the new white or normal skin,
so small teas, bubbles, and marbles can form on the surface of the product.
We do not accept requests for refunds or exchanges due to these parts,
so please be understanding.

   [About default makeup / painting]

Our makeup artist has been working on default makeup as much as possible to match
what we see on the screen.
However, since everything is 100% manual,
it is impossible to be exactly the same as the first work.
Therefore, it is difficult to request a refund and rework due to a slight difference,
so please understand.

* In the case of colors,
there is a big difference depending on the individual monitor environment,
so please consider it.

   [About ornaments/acc/subsidiary materials of dress set]

Basically, the product is made using the same product as the picture,
but sometimes the product is sold out depending on the supply situation of the wholesaler.
In this case, we would like to inform you that
it may be changed to other products with similar designs and colors.